Loyalty programme
From a single miniature to a regiment free
Your orders fill a gauge. From €60, it gives you a free reward printed with the rest of your army. The fuller your gauge, the bigger the reward, up to the cap set by your rank.
My rewards profile
Enter your rewards code (shown in your order emails) and the postcode of your last order.
How it works
Three ideas to understand
I
The gauge fills up to the cap
The gauge, is the amount of your orders set aside since your last reward.
It builds up from one order to the next: every order is added (amount paid, discounts deducted, excluding shipping), even small ones. It fills up to your rank’s cap, from €60 for a Militiaman to €240 for an Elector Count. Once the cap is reached, nothing more builds up: it’s the right time to take your reward. To raise your cap and get a bigger reward, you need to rank up.
II
Your rank sets your cap
Your rank, is your loyalty level, from Militiaman to Elector Count.
It depends on your total orders: €100 to become a Militiaman, then €200, €300, €500 and €800. Each rank raises your gauge cap and opens one more tier, without closing the ones below: an Elector Count can still choose a foot miniature, while a Regular Trooper stops at a mounted miniature. The order that ranks you up already counts. To keep your rank: order the gap with the rank below over a rolling 12 months (€100 up to Imperial Veteran, €200 for General, €300 for Elector Count).
III
Each tier unlocks a reward
A tier, is a level of the gauge: €60, €90, €130, €180 and €240. Each one unlocks a reward, from a foot miniature to a 20-model regiment.
When you order, your cart is added to your gauge. From a €60 cart, take the reward of the tier reached, or a smaller one: its amount is deducted, the rest is kept for later, up to the cap. Or click “Keep for later” to aim for a higher tier.
€60a foot miniature*
€90a mounted miniature*
€130a small unit or special miniature*
€180a 10-model regiment*
€240a 20-model regiment*
*or equivalentWhy it pays to be well ranked
- A bigger gaugeYour cap rises with your rank: €60 for a Militiaman, up to €240 for an Elector Count. The higher it is, the more you can build up without losing anything.
- Bigger rewardsEach rank opens one more tier: from a foot miniature to a 20-model regiment.
- A rank you keepEvery rolling year, order the gap between your rank and the previous one: €100 up to Imperial Veteran, €200 for General, €300 for Elector Count. Otherwise, you only drop one rank.
- Every order counts twiceIt fills your gauge and brings you closer to the next rank; the order that ranks you up already benefits from the new cap.
The tiers in detail
5 tiers, 5 types of rewards
Tiers are the levels of your gauge: when it reaches a tier opened by your rank, the tier’s reward is yours. A rank opens its tier and all those below: an Elector Count can still choose a foot miniature. You choose from 3 to 5 options depending on the faction, in the faction of your choice. Example with Reinland:
€60
A foot miniature*
Open from Militiaman (€100 of orders)
and for every rank above
€90
A mounted miniature*
Open from Regular Trooper (€200 of orders)
and for every rank above
€130
A small unit or special miniature*
Open from Imperial Veteran (€300 of orders)
and for every rank above
€180
A 10-model regiment*
Open from General (€500 of orders)
and for every rank above
€240
A 20-model regiment*
Reserved for the Elector Count
(€800 of orders)
*or equivalent: not every faction has every type of reward. If yours doesn’t offer one at this tier, choose from another faction.
Frequently asked questions
All about your rewards
How do I use my reward?
Enter your code in the “Loyalty reward” box in the cart, or click the button in your emails: it applies itself. Your cart must be at least €60. Then order with the same email address.
If I don’t take a reward, do I lose it?
No: the amount stays in your gauge for the next order, up to your rank’s cap.
My cart is above my cap: do I lose the surplus?
No. The amount of the chosen tier is deducted, the rest is kept up to your cap. Example: an Elector Count orders €600. They take a 20-model regiment (€240); their gauge keeps €240, their cap, and their next €60 order already gives them another regiment.
Can I take a smaller reward?
Yes. Only the amount of its tier is deducted. With a €150 gauge, a mounted miniature (€90) leaves €60 in the gauge.
My gauge is full: is a small cart enough?
No: to use your gauge, your cart must be at least €60, whatever your rank. Below that, it is simply added to the gauge.
What if I rank up during an order?
The order that ranks you up already counts for the new rank: your cap rises straight away, and the matching tier opens in the same order.
I don’t have €100 of orders yet
You are a Recruit: no gauge yet. The order that makes you a Militiaman gives you a foot miniature (or equivalent), whatever its amount. Your gauge then starts at zero.
Can I lose my rank?
To keep your rank, order over a rolling 12 months the gap with the previous rank: €100 for Militiaman, Regular Trooper and Imperial Veteran, €200 for General, €300 for Elector Count. The 12 months are counted date to date (not by calendar year): the date is shown in your profile, and every order pushes it back. Otherwise, you drop a single rank, never more, and we warn you a month before. Your gauge is then brought down to the new cap.
My faction doesn’t have the reward for my tier
Rewards are given “or equivalent”: not every faction has every type of miniature. Choose from another faction instead, or a reward from a lower tier.
Can it be combined with discounts?
Yes. Discounts from −5% to −20% apply as usual, and the gauge fills with the amount paid after discounts.
Several rewards in one order?
No: one reward per order. The rest of your gauge is kept for the next one.
Do bundles and shipping count?
Bundles count, like every item, for the amount paid after discounts. Shipping does not count.
How long is my gauge valid?
It doesn’t expire: it stays as long as you keep your rank. If you drop a rank, it is brought down to the new rank’s cap.
Can someone else use my code?
No: it is linked to your email address. The reward is only granted if the order is placed with that address.
What if an order is cancelled?
It is removed from your total orders and your gauge, as if it had never happened.
Real examples
Five customers, five real examples
The cap is what your gauge keeps from one order to the next. When you order, your cart is added to that gauge: this total unlocks the reward. Whatever is left is kept, up to the cap.
Case 1 · Small orders
Arthur, Regular Trooper
He orders often, in small carts.
Rank
€100
€200
€300
€500
€800
Total orders: €250
Gauge before his May order
Starting point · March: gauge at €0
€35 in the gauge
€75 in the gauge
€45 in the gauge
On its own, his €60 cart would only have given a foot miniature. Thanks to his earlier small orders, he gets a mounted miniature, with €45 left for the next one.
Case 2 · He waits
Marc, Imperial Veteran
He prefers one big reward to two small ones.
Rank
€100
€200
€300
€500
€800
Total orders: €380
Gauge before his June order
Starting point · April: gauge at €0
€70 in the gauge
€20 in the gauge
The tier is worth €130: his gauge (€70) and his cart (€80) reach it together. The remaining €20 is kept for later.
Case 3 · He ranks up
Paul, Regular Trooper
€280 of orders in total, a gauge full at €90, his cap.
Rank after his order
€100
€200
€300
€500
€800
Total orders: €280 + €60 = €340
Gauge before his September order
Starting point · August: gauge at €90 (Trooper cap)
€340 in total · new cap €130Takes a small unit (€130 tier)
€20 in the gauge
The order that ranks him up already counts: his cap goes up to €130 and the €130 tier opens straight away.
Case 4 · One big order
Philippe, General
He places a single big order.
Rank
€100
€200
€300
€500
€800
Total orders: €620
Gauge before his October order
Starting point · September: gauge at €0
€20 in the gauge
No need to wait: a single order is enough to reach the tier, if your rank opens it.
Case 5 · Full gauge
Hugo, Elector Count
His gauge is full at €240, his cap.
Rank
€100
€200
€300
€500
€800
Total orders: €950
Gauge before his orders
Starting point · November: gauge at €240 (cap)
it stays at €240Cart under €60: nothing to choose
€240 in the gauge
€60 in the gauge
A full gauge can’t be spent with a token cart: you need at least a €60 cart to use it.